‘Fantastic, supportive, flexible, knowledgeable and prepared.’

‘We have used Phase 3 for a number of implementation projects and advice days over the last 2 years.  The support we have received has been fantastic, the consultants give great advice and really take the time to make sure you understand how the implementation of something works.  We receive impartial advice and have a great working relationship with the consultants we use.  It is great to be able to use the same consultant each time for different projects so that you don’t spend time explaining how the company works.  The consultants have a broad knowledge of the system and this has been really helpful for us as we are constantly implementing new features.  We receive regular check in calls from our Consultancy Services Manager who is fantastic in getting us what we need when we need it.  We have really enjoyed working with a consistent consultant who has been fantastic and very supportive.’

Emma Roberts, HR Systems Project Coordinator

‘Without the support and expertise from Phase3 [It] would not have been possible’

Phase 3 supported Oaklea with the development of the Learning and Development module in iTrent.  This has supported both employees and Team Managers to ensure employees face to face training and e-learning remains compliant for CQC purposes and without the support from Phase 3 this would not have been possible.

Phase 3 initially devised a strategic plan with the HR team at Oaklea to design and implement the Learning and Development module.  A bespoke KPI training report was built in Business Objects linking this to the Learning module and once employees had been booked on a scheduled training course and then attended the course; the employee was assigned the ‘skill’, which updated the KPI report.  This has proved essential in the business and is used on a regular basis to support Manager’s.

Phase 3 also supported Oaklea with the development module in iTrent, which has enabled automated P&A reminders and uploading of documents.  The life cycle of this for each employee is every 12 months and at 6 month’s for new employees during their probation period.  Without the support and expertise from Phase3 the automated process for Oaklea’s P&A cycle would not have been possible.

Finally, Phase 3 have devised NMDS reports for the HR team upload to the Skills for Care website every month.  This enable our organisation to reclaim money for training courses from local providers.  The report that Phase 3 built for NMDS purposes was a extremely lengthy report and was an exercise that took a great deal of time.  Phase 3 have the knowledge within their team to support organisations with complex reports.

Oaklea continue to work with Phase 3 who I’d highly recommend with report building and iTrent implementation and problem solving.

Helen Shaw, HR Manager

‘We could not have done it without them and I will be eternally grateful!’

Phase 3 were invaluable in providing the friendly training and support we needed to complete the implementation of our system, help us to understand how to use it, and then continue with providing us with answers to our many payroll questions to the point that we were able to take over ourselves. We could not have done it without them and I will be eternally grateful!

Marian Lang, Hazelwick School

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