#WOTW: NLP – for Natural Language Processing (and not to be confused with coaching or therapy!) is computer science applied to get computers to understand ‘natural’ language rather than code in a specific format. Our natural language has much more nuance. NLP has already achieved great advances in our ability to interact with technology and looks set to do much more. So far, for example, machine learning can search big data for relevant information, create automatic tags, understand themes and responses (‘sentiment analysis’) and create natural-sounding response from a chatbot.

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