We understand that Systems Administration and managing the ‘Business as Usual’ processing is the backbone of all HRIS software.

Our experts are on hand – so you don’t have to be experts! The Phase 3 System Administration service is led by high calibre consultants who diagnose, correct and develop your systems to ensure optimal processes. We ensure productivity is maximised by ensuring system health.

Our scoping focuses on determining the activities that Phase 3 will manage on your behalf and those which you retain. The System Administration Service is available at three levels, within which you can pick and choose to a precision with us just what you’d like us to take care of:

Core user support Enhance your current system administration provision
All user support Help, support, training and guidance for all users
Fully managed system administration Providing experts so you dont have to

Why Phase 3?

  • We offer the level of support suitable for your requirements – no more and no less – for short-term emergency or interim cover or long-term provision
  • The Phase 3 unique position is to be able to offer expertise in all aspects of System Administration – safeguarding your technology investment and proactively supporting end users
  • Because we are whole-of-market we’ll pick this up whether you are looking for iTrent support, ResourceLink, Sage Business Cloud People, CoreHR or for your payroll system too. Your systems map may be simple or it may be complex.
  • Combined with Bite-sized Consultancy, Payroll or other services our team work together, ensuring a collaborative approach to supporting your organisation

The responsive team are available by telephone or email with guaranteed responses to issues raised in 2 hours. We are proactive in realising potential issues before they affect business operations and ensure ongoing system maintenance through upgrades, patches and testing.

What next?

Contact us and fix a conversation to find out more. We will discuss with you:

  • Which technology you currently use
  • Which aspects of administration you wish to handover and keep in-house
  • Your in-house capabilities and budget
  • Smooth transitions from current service arrangements and timescales
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