Smooth Technology Projects: 12 Significant Steps to Success Part 8: Testing Times: UAT, Test, Pilot and Parallel Run

30 May Smooth Technology Projects: 12 Significant Steps to Success Part 8: Testing Times: UAT, Test, Pilot and Parallel Run

a meeting of people talking about HR withing Phase 3 headquarters

Testing Times in HR technology! Part 8 of the Smooth Steps series guiding folks through the full project life-cycle is all about testing – user acceptance testing (‘UAT’), piloting and the parallel run, which usually refers to payroll. It is a series part packed with practical tips.


Unlike the (implementation) ‘building blocks’, I give the tests and trials of testing rather more focus than you might expect. That’s because from my independent perspective I can stand back and observe that, in general, our Phase 3 customers around the country suffer from an unfortunate triple whammy here:


  1. Less knowledge
  2. Less support
  3. Less planning


This leads to an underestimate of what it takes to test and pilot and a disappointment about the results. This creates a horribly unnecessary consequence that project teams can feel that nothing can be done if trials of new systems don’t go well. I think that’s such a shame: the test period should be a return to the buzz and excitement, as I comment in the article, of the beauty parade that is product demonstrations at the very start. It is your chance to get your hands on your own real-(nearly)-live system!


All this is avoidable with a bit of extra know-how and Testing Times aims to give you just that.

The full series can be read here

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Kate Wadia
Kate Wadia

Kate’s passion at work is for bridging the gap between technology and people at work, translating for HR professionals the language of HR systems and making meaningful their potential. She believes that success with people technology is through people and that people are the differentiator. Using simple techniques drawn from HR experience, project management, business psychology and analogy with everyday life, Kate presents and explains how to work well with technology and technology projects in an HR leadership role. With a background in contrasting private and public sector HR management, Kate developed her thinking in seeking for herself to understand her first HR systems project-work. Kate is currently the Managing Director of Phase 3 Consulting, offering an independent take on the HR systems market in the UK, through a network of experts and a talented, growing internal team. Kate’s guiding principle is that openness offers knowledge-sharing, credibility and trust. Incorrigibly enthusiastic and up absurdly early for a working morning, she swears that she only drinks three good coffees a day, but nobody believes her! Kate also writes as an HR Zone columnist.

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