Midland HR iTrent

Independent iTrent Services and Consultancy


How we help


Phase 3 Consulting partner with you in providing expertise to make the most of your investment in iTrent. Our consultants extend your project team with independent advice and skills and a flexible approach and a shared aim to get the best out of the iTrent system and ensure project success. We apply both breadth and depth of iTrent specialism with an objective perspective.


We take a holistic approach to a client’s programme or project and we encourage you to future-proof the state of business as usual. However you may be contemplating iTrent development in terms of modules and skills. Our application consultants cover:


  • HR Administration
  • Payroll and Pensions
  • Absence
  • Employee Self-Service
  • People Manager
  • Recruitment and Web Recruitment
  • Learning and Development
  • Performance Management
  • Time and expenses
  • Organisation Structure and Security
  • Workflow
  • System Administration, housekeeping
  • Business Intelligence (Business Objects, Cognos)
  • Organisation Charting and dashboards
  • Rostering


Our team are flexible and we work together. Please see our iTrent Consultancy Services for some contexts in which this is at work. We are happy to meet a brief, for example, to diagnose, examine and problem-solve, to design, implement and develop, or to train and coach towards a self-sufficient position.


For a guarantee and continuity of access to named iTrent specialists, consider Retained Consultancy as an option.


Working with us


We believe that scoping matters. In practice, this means that you can expect us to start by suggesting an initial meeting or phone-call to assess the best support we can provide. Each organisation will receive an outline of the service that addresses what matters to you most. Where a requirement is straight-forward, we will act quickly to find the expertise you need. Retained consultancy clients can call upon their consultants at short notice at any time.


In many cases, you are provided with an indicative number of days work, which plan remains under your control as we review progress. Depending on the scale of your ambitions for iTrent and the nature of your organisation, we find the appropriate combination of hands-on application consultants, strategic consultants and/or business intelligence experts. Please note that the Phase 3 approach does not distinguish the role of trainer – training we believe is best achieved by those same subject experts and in a flexible way. We focus on continuity and consistency and we will manage the consultancy teamwork that larger projects may require.


A core Phase 3 internal team and associate network allow access for you to deep subject-matter expertise and a range of talent. Our success in working with iTrent and associated legacy products is well proven over more than 11 years and considerably more than 200 organisations choosing to work with us and with iTrent.


Working beyond


We are convinced that you should benefit from more in consultancy partnering in HRIS. We value the people behind people technology. The best way to allow us to explore and suggest the greatest value for you is to contact us and to contact iTrent clients we have worked with. Review our testimonials. But our preference is to provide each client with reference contacts that are most relevant. If your referral to us has not been through a recommendation and you’d like to talk to others who have worked with us, please ask and we’ll put you in touch.


We believe in sharing our knowledge and our networks. Our clients enjoy our events and we look to involve clients in facilitating new networks. If you are interested in invitations to join us for seminars, or to become a member of a user group, please see our Events page.


Contact us


*iTrent is a registered Trademark of Midland Software Holdings Ltd. Phase 3 Consulting are an independent organisation and not affiliated with Midland Software Holdings Ltd, nor vendor of alternative applications.